
828 Reviews Found
Confirmed Service Customer
My total experience with the service department was exceptional. Kind and courteous staff through it all.
Joan B.
CINCINNATI

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Confirmed Sales Customer
everyone was very helpful. Very pleasant to work with
Gary H.
CINCINNATI

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Confirmed Sales Customer
Larry Watson is amazing. He helped us understand the car and All that goes with it. Took his time to show us how it all works and helped us get it on our cell phone too. Pleasant and great smile too! We have bought 3 cars before from Mike Castrucci . Great place to get a car. Wonderful people, friendly. Always willing to take the extra mile to help you out. Can't Thank You enough for all of Larry's help and everyone involved with the purchase of our 2025 Trax. Don enjoys driving her so much. He is a Happy Man thanks to All of You and Larry for taking the extra time to help us out. Larry also showed us the dealership. Thank you again. Don & Joann Petredis
Donald P.
OKEANA

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Confirmed Service Customer
Mike Castrucci Chevrolet is the top notch dealer in this area! The service department is ran so well and the staff is nothing short of amazing!!
John W.
AMELIA

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Confirmed Service Customer
Had an oil change and added a transmission flush and still got out in reasonable amount of time.
Randy D.
LOVELAND

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Confirmed Service Customer
Josh Mullins continues to be so wonderful to our family. We really feel we can trust him. He is thorough and friendly.
Robert C.
LOVELAND

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Confirmed Service Customer
Overall I was satisfied, dealer communication was pretty good keeping me informed on the status of my vehicle, sourcing new engine, and replacement of the engine. Pricing seemed fair for the replacement engine and installation labor. Negative to the car being returned to me with almost no fuel in it and the fuel warning going off as soon as I fired it up, while I grasp that the tank may have needed to be emptied to replace the engine, good customer service would be to replace the amount that was removed after the repair.
Ryan L.
LOVELAND

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Confirmed Sales Customer
Everyone I dealt with was very nice and easy to work with. Very happy with this dealership
Angie W.
SEAMAN

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Confirmed Service Customer
Everyone was courteous and helpful. The wait time was good.
Barbara B.
NEW RICHMOND

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Confirmed Service Customer
Geting my oil change was very easy..I would love to send Mike a message since he didnt have the guts to call me back over the sell from my Spark to this trax, I will never buy another from him nor any of his lots and U know word of mouth can make or break a company....but as far U guys at the Service place was very nice.. Thank U
Brenda B.
GOSHEN

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Confirmed Service Customer
It was excellent, as usual. Tiffany and the team are rock stars!
Johnny F.
LAWRENCEBURG

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Confirmed Service Customer
Excellent service work and Josh was on top of it excellent customer service
Jeffrey J.
CINCINNATI

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Confirmed Service Customer
Very kind and professional service manager and reps.
Judith B.
CINCINNATI
