Confirmed Sales Customer
I was told the 2024 Chevy Suburban was only missing a few options, as I have owned it for a few weeks. For a 70K plus vehicle, it is missing many, many options. I asked the question as well, what am I missing on this vehicle, that may be on another comparable Suburban High end level. Side mirrors do not collapse in ???, an accident waiting to happen. Heated steering wheel Safety lights on side mirrors, no safety notifications for Side lanes Heated rear sets Sliding center console No plug in rear or front Safety vibration Drivers Seat Many more little things. Rear side door still does not close properly, I will schedule a service for this. I have contacted the sales Rep Patrick, still no solution on the Side mirrors collapse. I Have owned many GMC and Chevy SUV's, Just for the price, it should have these options or should have been told at the Sales process, probably would have been a decision maker. Henry Michaud, 516-768-7629
Henry M.
MILFORD,
OH
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 317-4108 to discuss your concerns, as your satisfaction is of utmost importance to us.
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