Customer Reviews

Riveredge Collision management should be fired for treating customers how they do on a daily basis. Blair's attitude and her staff is a true representation of how Mike Castrucci treats their customers with no consequences. I filed a complaint and still no consequences. What is the point? The brand wants a 10/10 on a survey when behind the scenes they do not care and treat us like garbage and like it's our fault for pointing out their mistakes. Never again will I come here and I will let everyone know not to either!

Had a scheduled visit for oil change and it took 2 hours to get it done ugh....

Castrucci found a car for me in my price range.

Start to finish, Larry Watkins provided a satisfied purchase experience during a normally stressful event. Pleasure to work with in trade/buy transaction.

Friendly service

Very positive

Courteous, quick service!

Dropped vehicle off the afternoon before appointment. Castrucci team got right to work anyway, and the vehicle was repaired in about an hour that same day.

Always quick and reliable

Always a great ex

So nice and easy to do this over the phone!! Every part of this transaction was done in a professional manner.

Joshua work very long and hard getting the warranty company to step up and cover the expense it took to repair my vehicle.

Good job as usual

Oil change done on time. Showed a need for brakes, but no pressure. Brought it back for the brake work. One thing. I understand the need to charge 3% on credit card sales, but should mention that when appointment is made. Would have happily written a check, but don���t normally carry them with me and rarely carry hundreds in cash.

I had to wait 4 1/2 hours that is a long time considering I had an appt at 10:30am got there at 10am that���s a long time to have to wait with a appt

The visit has always been a great Experience. Highly Recommended to anyone

Quick in and out for oil change appointment

Speedy. No nonsense. Start to finish 24 hours.

Job well done! Josh always takes care of me in service.

everyone polite and helpful.