Confirmed Service Customer
I tried to make a service appointment online but the web site was not working. I called and the receptionist said she would have the service department call to confirm my appointment. They did not. Before driving all the way to Milford I called to confirm my appointment. I arrived early because of my work schedule which was fine I expected a wait. The advisor told me it would be about an hour. About 90 minutes later I went to check and my truck was sitting in the bay having been returned after service. The advisor apologized and said the next oil change is free.
Kenneth S.
MT ORAB,
OH
Business Response
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