881 Reviews Found
Confirmed Sales Customer
Travis and his associate were amazing and made this experience so much less stressful. We were terminating two leases and going to one vehicle. My husband had just suffered a stroke and won't be able to drive again so this was a challening situation.
Jennifer M.
LOVELAND
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Confirmed Service Customer
Arrived 10 minutes early for routine oil change, filter, etc. Was met immediately by a svc. rep who took my info, told me it might be 1 1/2 hrs. wait. I took a comfortable seat in the waiting room with my book and newspaper and complimentary coffee . Only 50 minutes later I was called to svc. desk where my vehicle was waiting - and I was on my way. Very efficient no hassle service.
Roger H.
CINCINNATI
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Confirmed Service Customer
Josh is always great and very knowledgeable about the best deals at the time of service.
Cliff T.
WINCHESTER
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Confirmed Sales Customer
It was great. Mike the salesman did a great job! Not only did he help me find the right car for me, he also walked me through the hi tech stuff. I am totally grateful.
Leslie E.
CINCINNATI
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Confirmed Service Customer
Another great service experience with the team in service. The only minor complaint I have is the being able to pay by a text going away. That was extremely convenience for me since I don't travel with my GM Card. I could pay my bill through taht text easily since it stored my card. Other than that, the work was performed and I have to assume it was satisfactory at this point. The vehicle didn't blow up on the way home.
Glen O.
LOVELAND
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Confirmed Service Customer
I sat for about 2 1/2 hrs with no updates. Finally I went to ask. Response: I'll check". I went back to sit down. Advisor comes out to say it will be a little longer, you have the oldest and slowest tech but he is also the best.
Barbara G.
BATAVIA
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Confirmed Service Customer
Been coming here for years , always a great job!
James W.
BATAVIA
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Confirmed Sales Customer
Andrew DeVilliers was very nice and very thorough. He saw that I was well informed on everything I was questioning.
Kathy M.
WILLIAMSBURG
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Confirmed Service Customer
Very excellent customer service satisfaction for resolving my maintenance issues with my Chevrolet Silverado truck and plan to come back to get all future routine maintenance work internal warranty work done to my truck.
Randy A.
New Richmond
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Confirmed Service Customer
Serviced my car in less than an hour, excellent service
Phyllis P.
CINCINNATI
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Confirmed Service Customer
Tiffany always greats me with a smile as soon as I walk in to the service center.
Ralph S.
GEORGETOWN
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Confirmed Service Customer
I cannot express how the members of your service team make the difference in coming to get car service! In specifics, Josh and Jim are always positive, engaged and very informative when I ask questions. Nobody likes to spend money on their cars, at least I don’t!, But those two make the experience so much easier! They create a sense of trust by their attitudes!
Deborah J.
CINCINNATI