917 Reviews Found
Confirmed Service Customer
They got me in the same day, at a great price.
Rhonda E.
MAINEVILLE
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Confirmed Service Customer
Went in for an oil change and tire rotation and was in and out in record time.
Chad S.
MILFORD
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Confirmed Service Customer
Besides for a little greece on the floor mat everything was great. Don't they use floor protection anymore?
Gary H.
GOSHEN
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Confirmed Service Customer
Service department is great. My second service completed. Only thing that could improve is letting 18 year olds drive my $75k truck. Not a fan of that. Also, they always leave my windows down when it���s done. First time it was raining and my entire door panel got wet. Second time windows down again but not raining. Not sure the reason for this. Maybe inexperienced kid drivers can���t see thru tinted windows. Spend more money on better help
Jason M.
Cincinnati
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Confirmed Sales Customer
Great team, no pressure, I have bought two vehicles from them. Both were great experiences.
Alex M.
CINCINNATI
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Confirmed Sales Customer
Hunter was awesome told us everything we needed to know plus everyone else was also awesome
Michael C.
INDEPENDENCE
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Confirmed Service Customer
Riveredge Collision management should be fired for treating customers how they do on a daily basis. Blair's attitude and her staff is a true representation of how Mike Castrucci treats their customers with no consequences. I filed a complaint and still no consequences. What is the point? The brand wants a 10/10 on a survey when behind the scenes they do not care and treat us like garbage and like it's our fault for pointing out their mistakes. Never again will I come here and I will let everyone know not to either!
Heidi S.
LOVELAND
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Confirmed Service Customer
Had a scheduled visit for oil change and it took 2 hours to get it done ugh....
Christine V.
GOSHEN
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Confirmed Sales Customer
Castrucci found a car for me in my price range.
James G.
ALEXANDRIA
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Confirmed Sales Customer
Start to finish, Larry Watkins provided a satisfied purchase experience during a normally stressful event. Pleasure to work with in trade/buy transaction.
Christopher R.
CINCINNATI
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Confirmed Service Customer
Dropped vehicle off the afternoon before appointment. Castrucci team got right to work anyway, and the vehicle was repaired in about an hour that same day.
Anthony H.
MILFORD
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Confirmed Sales Customer
So nice and easy to do this over the phone!! Every part of this transaction was done in a professional manner.
Alan J.
ROYAL OAK
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Confirmed Service Customer
Joshua work very long and hard getting the warranty company to step up and cover the expense it took to repair my vehicle.
Randy D.
LOVELAND